What are your opening times?

Our Bar is open from Thursday 5pm-10pm, Friday-Saturday 12pm-11pm, Sunday 12pm-3pm for drinks & snacks.

We serve lunch from Friday-Saturday 12pm-2:30pm, and serve Sunday Lunch on Sundays from 12pm-3pm.

We serve dinner from Thursday-Saturday 5:30pm-9pm

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How should I book?

Bookings can be made on either our website, over the telephone or enquire over email.

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Allergies and Dietary requirements?​
Please inform us of any allergies / dietary requirements in your booking comments as we require 72 hours notice in order to best cater to these.​
With ever increasing dietary requirements making demands of our kitchen, we are unable to accommodate dairy free and Vegan diets on our Tasting menus. However we may be able to accommodate these requirements on our Sunday roast and Bar menu of snacks and small plates.
Please note for guests with severe allergies that may be at risk of suffering anaphylactic shock we will do our best to eliminate the risk of cross contamination within our kitchen however we cannot guarantee this as we have allergens present in our kitchens. 
If you have any other questions regarding allergies and dietary requirements please don't hesitate to contact us via enquiries@bostonhouserestaurant.co.uk or call during our opening hours on 01603 551221.​

 

What is your Cancellation Policy?
If you wish to cancel your reservation with us, please notify us by emailing enquries@bostonhousenorwich.co.uk or calling us on 01603 551221, at your earliest convenience. 

A cancellation fee of £10 per cancelled guest will apply for any cancellations or reduction in guest numbers which were
not notified to us (by telephone or email) at least 48 hours in advance of the date and time of your scheduled reservation. For tables of 6 or more, minimum of 72 hours in advance of the date and time of your scheduled reservation. If something like an emergency occurs and we are contacted ahead of your booking we may not charge the cancellation fee at our discretion, providing you immediately rebook for another date and the same number of covers within 3 months. Please note that if this new booking is not honoured or adjusted e.g covers reduced/date changed again then the original cancellation fee will apply. 

All payment card details are held (no payment will be taken ahead of your booking) and any deposit or cancellation fees will be processed by Stripe Payments UK. For full details of Stripe's policy, please visit https://stripe.com/gb/privacy.​

For any special events e.g Valentine's Day, Mother's/Fathers' Day, New Year's Eve or any other events a cancellation fee of £30 per person will apply if cancelled a week before the event and cancellations with less than one weeks notice will incur a charge of the full menu price per person.

The cancellation fee reflects the cost incurred by Boston House in terms of staffing, food preparation/waste and any lost revenue as a result of turning away other potential bookings.

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Do I need to pay a deposit?

Deposits will be required for tables of 8 and above. Please note deposits will be required for 5 or more in December. ​

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Do you sell gift vouchers?

Yes, these can be purchased either at Boston House, on the telephone or enquire via email. Minimum of £20.

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Are children allowed in the Restaurant?

We do welcome children at Boston House; We can provide high chairs however don't have any baby-changing facilities for very small children. With advance notice we can provide a children's menu.

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Is there wheelchair access?

Yes, we have a ramp to allow wheelchair access into our bar where there is also a wheelchair accessible toilet. Due to the dining room being up some stairs, we can accommodate you in the Bar. 

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Do you have parking?

Unfortunately we do not have parking. The nearest car park is Castle Quarter, Norwich NR1 3DD which is open from 7am-Midnight.

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Do you offer corkage?

Yes we can offer corkage at £15 per wine bottle and £30 for sparkling.

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Can we bring a Birthday/Celebration cake?

We do not allow you to bring your own cake, but if you are celebrating a special occasion we can have a written message on your dessert plate. Alternatively, we can make a birthday/celebration cake, prices starting at £25.

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Are dogs allowed?

Unfortunately we don't allow dogs other than guide/assistance dogs.

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